Title: Wholesale Parts Account Manager
MO, US
We are MSX International – a leading, global provider of technology-enabled business process outsourcing (BPO) services to automotive manufacturers. For more than 25 years, MSX International has worked closely with vehicle manufacturers around the world. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce cost, while enhancing operational efficiency and customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice.
The MSXI WSG Consultant will be thoroughly familiar with the US automotive aftermarket. Their primary focus will be on selling Mopar products to independent installers and fleets through the WD and Dealer network. The position requires full-time travel. The MSXI WSG Consultant Mopar responsibilities include assisting Dealers in selling Mopar and Magneti Marelli products to WDs for resale to installers/fleets.
Day to Day Responsibilities
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WSG Consultants will be scheduled in advance to travel with Mopar warehouse distributors, wholesalers, Dealers and WD-owned jobbers to sell and support Mopar and Magneti Marelli Products
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Acting on behalf of the Dealers and WD's, coordinate and communicate marketing and sales programs and related features including technician training, technical support, local product promotions and WD/Dealer-funded related details
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Will be expected to exercise initiative to follow-up on sales calls and "close" sales as authorized by sponsoring Dealers
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Will be required to understand high level FCA Dealer and WD organization and aftermarket strategy
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Will be required to submit daily sales call reports including number of planned/actual customer visits; sales results by product and description of call/next steps using TrackIT
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Will provide recommendations on product line expansion, pricing opportunities, market trends from the advanced analytics and data reporting system
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Will work with Mopar Headquarters and Field personnel to coordinate efforts and identify open markets in need of coverage
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Sales Contacts - Minimum contacts per representative:
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One “face to face” contact with every WD every 30 – 45 days
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One “face to face” contact with the servicing dealer every 30-45 days
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One phone contact with every WD weekly
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One phone contact with every servicing dealer weekly
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Participate in standard meetings with Mopar Business Center personnel
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Return all emails and phone calls within 24 hours
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All contacts will be logged in TrackIt
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The MSXI PMO will manage the implementation schedule, dealer contact reports, conducting post-visit surveys and compiling/reporting survey results
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WSG Consultants will be outfitted with a laptop
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Mopar is requested to provide access to Mopar network and additional program support components
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
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Account Manager, BPO, Technical Support, Sales, Operations, Technology, Automotive