Title:  Warranty Compliance Analyst Level 1

Title: WC Analyst Level 1

Location:  Fountain Valley, CA

Job Type: Full-time with Benefits    

Who We Are

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

SUMMARY 

MSX International is seeking qualified candidates responsible for reviewing Dealer Compliance to policies and procedures, support Field Staff and Dealer network and other ad-hoc tasks based on our client’s business needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Adjudicate claims submitted by dealer requesting additional documentation if needed.
• Debit non-complaint claims as needed.
• Generate reporting for Factory to identify failure trends.
• Assists in Dealer Invoice reporting.

EDUCATION and/or EXPERIENCE 

• Minimum 1 year of experience with Microsoft Office Suite (Word, Excel, Power Point) required
• Minimum 1 year of experience with IBM AS/400 (or similar DBMS) is desired 
• Minimum 1 year of experience with SQL syntax desired
• 1 year of experience performing general compliance/audit duties is desired 
• 1 year of experience in an automotive-related field is desired 
• 1 year of experience in a related industry is desired 

LANGUAGE SKILLS           

• Excellent oral and written communication skills. 

WHAT YOU NEED TO BRING

• Excellent problem-solving skills 
• Ability to apply Deductive and Inductive reasoning to produce logical conclusions 
• High attention to detail
• Willingness to adapt and manage change

MSXi is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, or disability. 

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $23 to $26 hourly.

Apply Now!!!

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