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Title:  Parts Supply Chain Expediting Agent


Troy, MI, US

Date:  Jun 23, 2022


Title: Parts Supply Chain Expediting Agent

Location: Troy, MI

Job Type: Full-time with Benefits 


Who We Are: 

We are MSX International – a leading, global provider of technology-enabled business process outsourcing (BPO) services to automotive manufacturers. For more than 25 years, MSX International has worked closely with vehicle manufacturers around the world. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry leading expertise.  We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce cost, while enhancing operational efficiency and customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice. 


What’s in it for you?  When you join our team, you become part of the MSX International, Inc. family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry.




Responsible for supporting the client's dealership network on request related to the expediting of service parts orders. Agents will work primarily in the client's systems, including a case management tool, parts catalog, parts inventory management, supply chain tools etc.

Request to be handled include among others:

  • Upgrade order status
  • Place request on dealer behalf
  • Dealer to dealer sale


Required background & skills:

  • Ability to relate with dealer
  • Customer service experience
  • Knowledge of automotive processes & parts
  • PC literate

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law. 


If you are interested in this position apply here 


Job Segment: Supply Chain, Supply, BPO, Operations, Automotive

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