Title: Techician Level 3

Location: Mahwah, NJ, US

Job Type: Full-time with Benefits  

Who We Are

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  Looking for talented automotive technicians to join the Jaguar/Land Rover technical workshop team located in Mahwah, NJ.   Partial duties to include: Service/repair/diagnostic of fleet/pre-production and re-acquired vehicles.

QUALIFICATIONS:

• Requires self-starter with ability to work under minimal supervision
• Proficient with PC and Microsoft Office applications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and detailed program responsibilities listed below are representative of the knowledge, skill, ability and task required and to be preformed on a daily basis.

STRATEGIC SKILLS:

• Must maintain High Standards
• Works well under pressure
• Manages business complexity

EDUCATION and/or EXPERIENCE

Minimum of High School Degree or Equivalent

ASE Certification or state certification as required

Seven years in an automotive service environment, Experience with JLR brands preferred

Use equipment consistent with industry standards

LANGUAGE SKILLS:

• Must have ability to maintain a professional level communications in English and any other languages as required by the project client

COMPUTER SKILLS:

• High level of proficiency with the use of computer technical service tools.

SELF-STARTING ABILITIES:

• Must possess a demonstrated ability to operate successfully in business environment.

PHYSICAL DEMANDS:

• Must possess the physical capabilities necessary to accomplish the tasks assigned to the program including a minimum of 50 lbs without sustaining injury

WORK ENVIRONMENT:

Position is full-time.

Position is located at the JLR Corporate Offices technical center in Mahwah, NJ

General Job Functions:

• Diagnosis, rework and robust validation (including road testing vehicles before and after rework for quality control and feedback) of company vehicles to ensure JLR product standards and customer expectation is met.    Company vehicles will include:   Company fleet, training, press, early production, re-acquired vehicles. 
• Conduct pre-delivery inspection
• Provide technical support on field evaluation units and special project vehicles.
• Prepare new model launch vehicles and support new model launch events by providing onsite technical support as determined by JLRNA. 
• Ensure vehicle is adequately protected while it is being worked on. 
• Follow published documentation relating to service, diagnostic and maintenance process/procedures (e.g. TOPIx)  Provide product feedback to JLRNA (e.g. ePQR) entered into GCM system to identify new and emerging issues. 
• Maintain diagnostic tools (e.g. SDD.Pathfinder) and hand scan tools (e.g. ST512) to most recent software level. 
• Perform general workshop responsibilities as needed.
• Perform other duties as required. 

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law. 

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXI, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $70k to $75k based on current experience.

Apply Now!!!

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