Sales and After Sales Automotive Process Trainer

Sales and After Sales Automotive Process Trainer

40 hours per week

North Italy, Hybrid

Are you an automotive fan? Are you an experienced trainer in the area of sales, services and soft skills?  MSXI has the job for you!

MSX is looking for a proactive and enthusiastic Sales and After Sales Trainer for automotive processes to join our team in North Italy.

The Role

The trainer we are looking for has a solid knowledge of sales and after-sales dealer processes of car, motorcycle, truck and agriculture networks. He had experience in product, process and transversal skills training.

About you 

We would love to welcome a new colleague passionate about the automotive field, oriented to teamwork and taking the good dose of initiative to achieve results. Our ideal Sales and After Sales Trainer has excellent communication skills as well as must follow the specifications and requests provided by the Project Manager and the Trainers Supervisor to:

• Designing and developing training materials
• Updating training content with innovative technological tools
• Coaching e training on the job
• Providing feedback and constructive guidance to training participants
• Identify and monitor project KIP's
• Define action plans and monitoring tools for effective training
• Work closely with PM to identify training needs and customize programs as needed.
• Keep detailed records of trainee participation, progress and assessment

Requirements:

• Degree in Communication, Psychology, Marketing or related studies and 3-5 years of experience in trainings
• Interest towards the Automotive Industry
• Digital Communication;
• Being a great team worker;
• Ability to work independently;
• Excellent communication skills;
• Orientation to results and flexibility;
• Availability for frequent travel in Italy and abroad;
• Coaching
• Languages: Italian, English;
• Experience in video-editing and video conference applications is nice to have

If you can demonstrate that you are an experienced trainer, and enthusiast for the automotive industry we would like to hear from you!

What is in it for you?

At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.

In joining MSX, you can enjoy:

• Competitive salary
• Company laptop
• Company car

Working pattern: 

• Full-time role
• Lombardy or North Italy-Hybrid

About MSX:

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Diagnostics & Repair Enhancement
• Warranty and Repair Efficiency
• Technical Information
• Learning Solutions
• Sales Performance

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.

The MSXI Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSXI Mission

To harness our expertise in mobility, the creativity of our global teams,

and the power of technology, to craft tailored and innovative solutions

The MSXI Vision

To enhance every journey in the world of mobility

MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.