Technical Authority Specialist

Technical Authority Specialist

Full-time

Italy, Rome

Are you an Automotive fan? Do you enjoy providing the best solutions for customers? Would you like to be part of a renowned Automotive company, apply your professional skills and gain experience?

Then we might be looking for you!

MSX is looking for a young and bright graduate in Engineering (or with a Diploma of mechanics) to be assigned to the Authority activities to assist one of our key customers leader in solutions mobility business. We are strongly committed to talent management and development and look with interest at young degree students willing to start a challenging career path that, initiating with entry level jobs, can foster professional growth within our consultancy activities and services applied to the vehicle.  

The role:

Our new Technical Authority Specialist will support the network of dealers and workshops of our customers, transferring the correct information in the Authority system, related to the handling of claims.

Tasks contain:

• Authorize the maintenance/repair quotation submitted by the network, according to Authority procedures.
• Verify from a technical and administrative point of view the correspondence of maintenance/repair claims submitted by the network according to Authority procedures.
• Handle all the maintenance/repair claims, verifying the labor timings requested by the network are aligned with the repair/damage and the discounts on spare parts are in accordance with contractual conditions.
• Verify the documents attached are correct and complete, in order to have all the useful elements for the evaluation of claims.

About you:

We would love to welcome a new colleague with excellent communication and problem solving skills. Our ideal candidate has:

• Engineering Bachelor or Master degree or Diploma of Mechanics (Mechanics, Electronics, Automotive, etc.);
• Teamworking;
• Initiative and independence;
• Interpersonal skills;
• Results orientation;
• A flexible and yet structured and logical approach;
• Ability to handle multiple tasks, think and plan ahead and build in contingencies;
• Ability to understand complex information and assess requirements;
• High level of computer literacy, especially MS Office;
• Languages skills: Italian, English is a plus.

Working pattern:

• Location: Rome
• Hybrid
• 40 hours per week

What we offer:

We offer professional growth first. The compensation package will be discussed during the interview and related to the actual experience and skills gained.

You can learn more about MSX International on our website: www.msxi.com

About MSX:

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Diagnostics & Repair Enhancement
• Warranty and Repair Efficiency
• Technical Information
• Learning Solutions
• Sales Performance

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market. To learn more about MSXI, please visit

https://careers.msxi.com.

Have a look at the information on data processing and make sure you give consent to data processing for the purpose of the recruitment’s process, according to the General Data Protection Regulation 679/2016 (GDPR).

MSX International is a company that guarantees equal opportunities and is positively committed to building a truly diverse workforce. This announcement is addressed to both sexes, according to the laws 903/77 and 125/91, and to people of all ages and all nationalities, according to the legislative decrees 215/03 and 216/03.

Only selected candidates will receive a direct response.

The MSXI Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSXI Mission

To harness our expertise in mobility, the creativity of our global teams,

and the power of technology, to craft tailored and innovative solutions

The MSXI Vision

To enhance every journey in the world of mobility

MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.