Automotive Rental Advisor

Automotive Rental Advisor

Full-time

Italy, Rome

Are you an Automotive fan? Do you enjoy providing the best solutions for customers and are interested in vehicle leasing or fleet management services? Would you like to be part of a renowned Automotive company, applying your professional skills and gain experience?

Then we might be looking for you!

MSX is looking for an Automotive Rental Advisor, who will be involved in a B2B activity where, in accordance with the customer’s directives and tools, will arrange replacement vehicle services for short term purposes.

The role:

Our new Automotive Rental Advisor will ensure a high level of service to the drivers who have signed a rental agreement with our Customer by identifying the feasibility of providing  replacements for each request and prioritizing customer satisfaction.

Tasks contain:

• Manage client requests for replacement and pre-assigned vehicles;
• Process and resolute cases reported by customer care team on specific needs and disservices;
• Ensure the correct execution for provision of replacement vehicles through given directives;
• Follow the given order of priority for the choice of suppliers of replacement cars;
• Communicate directly with the project coordinator on the ongoing activities.

About you:

We would love to welcome a new colleague with excellent communication and problem solving skills. Our ideal candidate has:

• Bachelor’s degree in Economics or similar;
• 1 year of experience in the Automotive sector in other roles;
• High level of computer literacy;
• Adaptability and Flexibility;
• Good planning and organization skills;
• Ability to work in a team;
• Ability to take initiative;
• Languages: Italian and preferably English.

Working pattern:

• Location: Rome
• Hybrid
• 40 hours per week

What we offer:

We offer professional growth first. The compensation package will be discussed during the interview and related to the actual experience and skills gained.

You can learn more about MSX International on our website: www.msxi.com

About MSX:

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Diagnostics & Repair Enhancement
• Warranty and Repair Efficiency
• Technical Information
• Learning Solutions
• Sales Performance

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market. To learn more about MSXI, please visit

https://careers.msxi.com.

Have a look at the information on data processing and make sure you give consent to data processing for the purpose of the recruitment’s process, according to the General Data Protection Regulation 679/2016 (GDPR).

MSX International is a company that guarantees equal opportunities and is positively committed to building a truly diverse workforce. This announcement is addressed to both sexes, according to the laws 903/77 and 125/91, and to people of all ages and all nationalities, according to the legislative decrees 215/03 and 216/03.

Only selected candidates will receive a direct response.

The MSXI Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSXI Mission

To harness our expertise in mobility, the creativity of our global teams,

and the power of technology, to craft tailored and innovative solutions

The MSXI Vision

To enhance every journey in the world of mobility

MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.