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Title:  Commercial BackOffice Support

Location: 

Roma, 62, IT

Date:  Jul 22, 2021

Who we are looking for:

Commercial BackOffice Support, that has to manage the new orders either B2B and B2C, checking coherence of information and customer details within paper and system and arrange everything to issue new agreement.

The aim of the project is to control and improve the service provided ensuring a high level of service to the commercial department and final drivers who have signed a rental agreement with our Customer.

Advisor, will also check, and fill information into the system to allow multiple drivers on same agreement, proceeding in accordance with the customer's directives, to provide it through the tools made available by the Customer.

 

 

Duties and Responsibilities:

  • Management new orders about new or existing customers;
  • Processing and checking customer information within the appropriate tool;
  • Ensure the correct issuing of the agreement for a new vehicle by following the directives.


People:

• Collaborate and cooperate (team working and team building);

Training for new consultants (training on the job);

• Inform the Project Coordinator about critical situations.

 

Asset & tools:

• Take care of all assets (use them in line with company policies).

 

Process:

• Correct and professional implementation of the project;

• Propose process improvements (new implementation tools and activities, training material, etc.).

 

Customer:

• Provide an excellent level of work;

• Cooperate with the customer departments.


Authorities:

• Propose improvements to processes/procedures to make them more effective. Manage the management times of practices and daily work independently.

 

Requirements:

The ideal candidate has:

  • Good organizational skills;
  • Result orientation;
  • Flexibility;
  • Proactivity;
  • Good communication skills;
  • Good ability to use Excel applications;
  • Degree (technical or economic disciplines).

 

Languages:

  • Italian native;
  • English (good knowledge).

Working Pattern:

The activities will be carried from Rome, Italy 

 

What we offer:

We offer employment opportunity supporting professional growth first. The compensation package will be discussed during the interview and related to the actual experience and skills gained.

 

About MSXI:

MSX International is a leading, global provider of technology-enabled business process outsourcing (BPO) services to automotive manufacturers.

For more than 25 years, MSX International has worked closely with vehicle manufacturers around the world. MSX has decades of experience and more than 5000 industry experts in 80 countries.

We help our customers maximize value and achieve measurable success through an innovative portfolio of automotive business solutions and services.

We combine our deep industry expertise with cutting-edge technology solutions to help our automotive customers increase revenue and reduce cost, while enhancing operational efficiency and customer satisfaction.

At MSX, our goals are to help our customers reach their full potential and to excel as their global partner of choice.

Our company offers innovative business solutions across five areas of focus:

  • Warranty and Technical
  • Parts and Service
  • Channel Management
  • Fleet and Mobility
  • Customer Engagement

To learn more about us, please visit https://www.msxi.com/

 

MSX Ricerca e Selezione, an MSX International Group company, is a recruiting and selection firm appointed by the Italian Welfare authorities supporting, as business partner, MSXI and all the players in the automotive business segment (OEM, NCS, Dealer and other) in identifying and developing talented people. MSX Ricerca e Selezione, as business partner, has been appointed to perform the personnel search whose details are listed above.

 

MSX International is a company that guarantees equal opportunities and is positively committed to building a truly diverse workforce. This announcement is addressed to both sexes, according to the laws 903/77 and 125/91, and to people of all ages and all nationalities, according to the legislative decrees 215/03 and 216/03.

Only selected candidates will receive a direct response.

 

#LI-DNI


Job Segment: BPO, Automotive, Operations

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