Title:  Reporting & Analysis Specialist - Remote

Title: Reporting & Analysis

Location: Remote, Southfield, MI US

Job Type: Full-time with Benefits

Who We Are

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice. 

The Reporting and Analysis Specialist will be based out of the Southeast Michigan and will be focused on buyback reduction actions. He/She will provide reporting and data analysis to key stakeholders nationally and regionally.

The Reporting and Analysis Specialist will “plug” into the existing Tech Advisor ecosystem as it exists today and produce reporting that identifies and prioritizes buyback prevention actions in key markets.

The Reporting and Analysis Specialist key tasks include but are not limited to:

• Build and automate recurring reports relating to project status and results at the National, regional, and market level.

• Maintain and ensure the Vehicle at Risk Report is accurate, clean and actionable.
• Ensure daily / live reporting is working properly and adjust as feedback is received.
• Create dashboards, provide updates, adjust and enhance all reporting requirements.
• Analyze data and provide insights on findings for to help develop strategy and improve decision making.
• Identify trends to help optimize buyback prevention operations.

Minimum Qualifications Include:

• Proficiency in programming languages including SQL, Python, and R, as well as experience using data visualization tools like Tableau and Power BI.
• Working knowledge of database management software and analytics platforms.
• Ability to identify and remove incomplete, incorrect, or irrelevant data.
• Ability to analyze data and create custom reports.
• Ability to work independently and manage a progressive workload in a fast-paced environment.
• Automotive warranty experience is a plus but not a requirement
• Highly motivated, adaptive, and autonomous with a history of delivering results.

What We Have to Offer:

• Hybrid work environment and empowered team culture.
• A full-time position with benefits effective the first of the month following 30 days of employment.
• Health and Wellness benefits include Healthcare, Rx, Dental, and Vision Insurance, 401k Savings Plan, Health Savings Account, Disability Insurance plans, paid time off and employee discounts.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law. 

Apply NOW!!!

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