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Business Analyst

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Data: 13-set-2021

Luogo: Milan, 25, IT


Purpose of the position:

The main purpose of the Business Analyst is to collect, collate and analyse various and several internal and external composite data, supporting the parts sales team and coach as well as identifying and prioritizing parts sales growth opportunities at National and Dealer levels.


Duties and Responsibilities:

The Business Analyst, in accordance with the directions of the Project Manager, must:

  • Identify and collate key data from both internal and external sources;
  • Analyse the data and identifying key opportunities for parts sales growth at National and Dealer levels;
  • Collect and provide market intelligence and analysis to assist formulation of current and future parts sales marketing strategy;
  • Perform ongoing analysis and reporting from all program channels and activities;
  • Focus at all times to achieve nationally set KPI and growth objectives;
  • Assist in the building of MSX program tools, ensuring ongoing correct usage and fit for purpose;
  • Direct communications link between program activity and client management;
  • Attend and contribute to regular program meetings;
  • Ensure effective communication and feedback with all the parts involved (MSXI, Msx Italy Team and National Sales Company);
  • Ensure timely and accurate reporting as per program requirements;
  • Attend other meetings as required, providing results, feedback and market intelligence;
  • Inform the Sales Representatives, Coaches, Project Coordinator and Project Manager about the critical situations;
  • Propose project improvements, new implementations tools and activities, training materials, etc;
  • Cooperate and collaborate with the team and the National Sales Company;
  • Inform coaches, project coordinator, and National Sales Company about the achievements or concerns within ongoing activities.



  • Degree in Engineering, Economics, Business Administration or Statistics;
  • High level of literacy, especially MS Excel and MS Access;
  • Ability to design and deliver Microsoft Word and PowerPoint;
  • Ability to inter-relate with Customer Management  and colleagues;
  • Excellent verbal and written communications;
  • Excellent ability to work with cross functional teams;
  • High adaptability to time pressures and changing priorities;
  • Analytic and data-friendly approach;
  • Interpersonal skills;
  • Initiative and independence;
  • Results orientation;
  • Flexibility;
  • Planning and organizing;
  • Aptitude for problem solving;
  • Teamworking;
  • Proactive approach;
  • Languages skills: Fluent Italian and English:
  • Previous experiences in the same role are appreciated.

Working pattern:



What we offer:

We offer professional growth first. The compensation package will be discussed during the interview and related to the actual experience and skills gained.

About MSXI:

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. With over 6,000 employees based in more than 80 countries across the globe, our teams provide industry-leading expertise that spans:


  • Warranty & Technical
  • Parts & Service
  • Retail Performance Management
  • Customer Engagement
  • Fleet & Mobility


Building trust since 1931, our proven record of accomplishment means that we now collaborate with almost every car manufacturer on the market. To learn more about MSXI, please visit

Our talented employees are helping us to exceed our ambitious growth plans year on year, so if you think you have what it takes to make MSXI the partner of choice – please apply now.


MSX Ricerca e Selezione, an MSX International Group company, is a recruiting and selection firm appointed by the Italian Welfare authorities supporting, as business partner, MSXI and all the players in the automotive business segment (OEM, NCS, Dealer and other) in identifying and developing talented people. MSX Ricerca e Selezione, as business partner, has been appointed to perform the personnel search whose details are listed above.


MSX International is a company that guarantees equal opportunities and is positively committed to building a truly diverse workforce. This announcement is addressed to both sexes, according to the laws 903/77 and 125/91, and to people of all ages and all nationalities, according to the legislative decrees 215/03 and 216/03.

Only selected candidates will receive a direct response.