Dealer Support Agent-Dutch

Dealer Support Agent, with Dutch and English

Do you have experience in customer service, order support or sales? Are you a structured person who is passionate about service, have previous knowledge of systems and a background in the automotive industry? Then the role of Operational Dealer Support could be something for you!

The team will work with the "car sales of the future" and with a new process for sales and car management. Support will be provided to the Dealer Network of an innovative automotive Brand.

Responsibilities

As Operational Dealer Support, you help the Dealer network in the process of all car handling.

• car handovers, appointments and documentation
• remarketing activities and Fleet support
• Vehicle order, delivery and registration issues
• Support wirh orders, order changes, and delivery questions

Who are you?

We are looking for someone who is a star at communication, sales argumentation and good customer service. You work in a structured way and have high administrative skills as well as experience in order support, sales support or fleet support. You can prioritize matters in a good way. As a colleague, you have good cooperation skills and contribute to the team's positive development.

Experience from previous work in systems such as Ticket System or Fleet Management or similar is a plus

What do we offer you?

• Full-time indefinite contract. 40 hours a week, Monday – Friday.

• You will be part of a great team of professionals in an internationally consolidated company.

• You will acquire a global vision of the automobile sector, interacting with clients, suppliers, consultants and dealers.

• MSX Bazaar: Collective purchasing portal with great discounts for employees.

• Flexible remuneration plan (medical insurance, transportation card, food card, training...)

• 23 working days according to collective agreement + 3 extra days.

• Internal training plan.

Do you think you are the ideal person for this position? We want to meet you! Sign up for the offer quickly and we will review your application.

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Diagnostics & Repair Enhancement
• Warranty and Repair Efficiency
• Technical Information
• Learning Solutions
• Sales Performance

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.

The MSXI Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSXI Vision

To be clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry

The MSXI Mision

We harness our expertise in mobility, the creativity of our global teams and the power of technology to craft tailored, sustainable and innovative solutions

MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.