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Title:  Department Vehicle Administrator

Location: 

Fountain Valley, CA, US

Date:  Apr 26, 2024

 

Title: Department Vehicle Administrator

Location: Fountain Valley, CA

Job Type: Full Time

 

Who We Are

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

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Day to Day Responsibilities
  • Manage and distribute vehicles to various HMA departments.
  • Analyze vehicle quality issues, data, and reports.
  • Coordinate  vehicle  orders,  inspections  and  component  returns  for quality analysis.
  • Develop and publish fleet vehicle strategy and quality action plans.
  • Manage vehicle pick-ups and deliveries.
  • Ultimate fleet vehicle disposal, including but not limited to auction or crush.

Attributes:

  • Dependable.
  • Analytical.
  • Engaging (verbal/nonverbal and written).
  • Assertive.
  • Empathetic.
  • Organized.
  • Customer service oriented.
  • Results-oriented.
  • Detail-oriented.
  • Professional   success   (engage   in   HMA   corporate   social responsibility).

 

What you bring

  • Telephone etiquette.
  • Interpersonal/listening.
  • Written  and  verbal/nonverbal  communication  (communicates clearly, concisely, and concretely).
  • Fact finding.
  • Critical thinking.
  • Multi-tasking.
  • High  School  Diploma/General  Education  Development  Test (GED).
  • Call/contact center/customer service experience (minimum six (6) months preferred).
  • Proficient in computer and typing skills up to thirty (30) words per minute.
  • Proficient in Microsoft Office 365 (one (1) year preferred).
  • Internet and web browser experience.

 

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law. 

 

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $23.00 to $28.00 hourly based on current experience.    

 

Apply NOW!!!

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Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Automotive

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