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Title:  Customer Service Specialist Dutch (m/f/d)


Dietzenbach, HE, DE, 63128

Date:  Jan 14, 2023

Who are we?
MSX is a leading technology – enabled business process outsourcing company that provides state of the art solutions and services to automotive business in more than 80 countries. For over half a century, our strategic solutions have helped car manufacturers and their dealer networks thrive within the evolving automotive industry.


Working at MSX means being part of a motivated, successful team.
We focus on three key principles: empowering our people to contribute to company development; creating systems and processes that support organizational and personal growth; and fostering people’s growth by promoting an entrepreneurial approach to work.


We are currently looking for a Customer Service Specialist (m/f/d) to support a premium brand in Dietzenbach or Cologne!


As Customer Service Specialist, you are the first contact for all customer and prospect inquiries of an aspiring electric car manufacturer. You provide expert advice on product information by phone, e-mail or mail or help to arrange test drives. You will handle all inquiries with confidence, using the latest technology and with a strong service orientation. Customer satisfaction is your main goal when handling complaints and finding the best possible solution.


What do we require from you?

  • Commercial studies or relevant experience
  • Very good written and spoken Dutch language skills
  • Good knowledge of English
  • Several years of experience in customer service, ideally within the automotive trade
  • We require a high level of service orientation, a personable manner, and a good way of expressing oneself
  • Experience in sales is an advantage
  • Willingness to work on weekends


Why would do you choose MSX?

Besides a competitive salary and benefit package, we provide a supportive, inclusive environment. You will have the opportunity to work for a premium automotive company.


Job Segment: BPO, Call Center, Operations, Customer Service, Automotive

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