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Title:  Warranty OWS Production Specialist


Dearborn, MI, US

Date:  Mar 20, 2021


The position’s primary responsibilities include being the Product Owner Specialist for the warranty claims application and conducting quality control testing.



  • Prioritization of items to upcoming code releases; works in conjunction with the Product Managers
  • Lead quality control testing of the following items to ensure requirements have been met:
    • Defects
    • Change Requests
    • Software, application and interface updates and changes
  • Work with regional Business SMEs, IT and others as necessary to ensure the proper   functionality of Warranty Application
  • Provide approvals to proceed after thorough review of the testing evidence by IT and Business SME’s
  • Manage workload to support monthly code releases as well as interim/special code roles
  • Manage inquiries on status and progress
  • Attend related meetings

Skills and Experience Required

  • Deep experience in OWS Application, Ford Warranty Claims Entry & Processes
  • Proficiency in quality control testing is desired
  • Execute test scenarios or understand the general process of good quality control testing processes (e.g. unit, system, integration, regression, load & performance and user acceptance testing).
  • Knowledge and understanding of dealership warranty processes



Nearest Major Market: Dearborn, Michigan
Virtual Office Flexibility: Continental United States

If you are interested in this opportunity, please apply here. 



Nearest Major Market: Dearborn
Nearest Secondary Market: Detroit

Job Segment: Testing, Technology

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