Title:  Quality Coordinator

Summary

The primary role of the Quality Coordinator is ensuring business process flows and desk procedures are documented, updated and followed.

Job Responsibilities

• Documenting business process flows
• Documenting detailed desk procedures
• Developing standardized training plans
• Creating training materials and operating manuals as needed
• Developing, implementing, auditing desk procedures
• Developing, implementing, auditing of work processed
• Documenting quality assurance activities and creating audit reports
• Making recommendations for improvement to work process flow
• Communicating with other team members and Management to solve problems
• Follow with the appropriate channels when non-compliance action is found
• Documenting and maintain asset acquisition: physical assets as well as access requests

Skills and Experience Required

• Previous experience in quality assurance or similar field
• Strong attention to detail
• Strong communication skills, both verbal and written
• Process flow software
• Working knowledge of tools, methods, and concepts of quality assurance
• Decision-making skills

Required Education

• High school diploma/GED required
• Degree preferred

Other Requirements

• Position is full-time

If you are interested in this opportunity, please apply here.

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