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Title:  Quality Coordinator Analyst


Dearborn, MI, US

Date:  Sep 20, 2021


The primary role of the Quality Coordinator is ensuring business process flows and desk procedures are documented, updated and followed.

Job Responsibilities

  • Documenting business process flows
  • Documenting detailed desk procedures
  • Developing standardized training plans
  • Creating training materials and operating manuals as needed
  • Developing, implementing, auditing desk procedures
  • Developing, implementing, auditing of work processed
  • Documenting quality assurance activities and creating audit reports
  • Making recommendations for improvement to work process flow
  • Communicating with other team members and Management to solve problems
  • Follow with the appropriate channels when non-compliance action is found
  • Documenting and maintain asset acquisition: physical assets as well as access requests


Skills and Experience Required

  • Previous experience in quality assurance or similar field
  • Strong attention to detail
  • Strong communication skills, both verbal and written
  • Process flow software
  • Working knowledge of tools, methods, and concepts of quality assurance
  • Decision-making skills


Required Education

  • High school diploma/GED required
  • Degree preferred


Other Requirements

  • Position is full-time

If you are interested in this opportunity, please apply here.



Nearest Major Market: Dearborn
Nearest Secondary Market: Detroit

Job Segment: Quality Assurance, Technology

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