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Title:  Account Specialist


Dearborn, MI, US

Date:  Jun 7, 2022

Title: Account Specialist 

Location: Dearborn, MI 

Job Type: Full-time with Benefits 

Who We Are: 

We are MSX International – a leading, global provider of technology-enabled business process outsourcing (BPO) services to automotive manufacturers. For more than 25 years, MSX International has worked closely with vehicle manufacturers around the world. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise.  We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.  



What’s in it for you?  When you join our team, you become part of the MSX International, Inc. family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry 

Key Responsibilities: 


The position will be responsible for: 

Account Management & Receivables 

  • Managing account portfolio 

  • Communicate with customers consistently (written & verbal) 

  • Maintaining accurate fleet vehicle inventory, as needed 

  • Managing account receivables 

  • Promoting timely payment submission 

  • Payment Collection, as necessary 

  • Identify and report to management opportunities for process improvement 

  • Identify and address potential concerns proactively 

  • Maintaining weekly/monthly reports regarding account activity 

  • Managing and auditing customer account billing 

  • Payments 

  • Credits 

  • Claims 

  • Disputes 

  • Receiving inbound and placing outbound calls to customers and vendors 

  • Responding to and documenting all communication 

  • Internal and external customers 

  • Phone calls 

  • Emails 

  • Cross-training on other functions and processes within the Department 



MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law. 


If you are interested in this position apply here 




Nearest Major Market: Dearborn
Nearest Secondary Market: Detroit

Job Segment: BPO, Customer Service, Operations, Automotive

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