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Title:  Account Specialist - Dearborn, MI

Location: 

Dearborn, MI, US

Date:  Sep 21, 2021

  Account Management & Receivables 

 

  • Managing account portfolio 

  • Communicate with customers consistently (written & verbal) 

  • Maintaining accurate fleet vehicle inventory, as needed 

  • Managing account receivables 

  • Promoting timely payment submission 

  • Payment Collection, as necessary 

  • Identify and report to management opportunities for process improvement 

  • Identify and address potential concerns proactively 

  • Maintaining weekly/monthly reports regarding account activity 

  • Managing and auditing customer account billing 

  • Payments 

  • Credits 

  • Claims 

  • Disputes 

  • Receiving inbound and placing outbound calls to customers and vendors 

  • Responding to and documenting all communication 

  • Internal and external customers 

  • Phone calls 

  • Emails 

  • Cross-training on other functions and processes within the Department 

 If you are interested in this position, apply here.

 

 

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Nearest Major Market: Dearborn
Nearest Secondary Market: Detroit

Job Segment: Customer Service

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