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Business Development Manager

Date: 24-Jan-2023

Location: Coventry, COV, GB, CV3 1BH

Company: MSX INTERNATIONAL

Business Development Manager

Up to £38k + bonus

40 hours per week

Scotland and North England/ field based

 

Are you looking for a career growth?

MSX International has the job for you!

 

As a Eurorepar Car Business Development Manager with the MSXI Global group, the successful candidate will have the opportunity to work across the North and Scotland region identifying, prospecting and engaging dealers and independent garages to join the Eurorepar network; the fast-growing all-makes garage maintenance and repair network, supported by one of the largest global vehicle manufacturers.

 

The Role

In this field-based role, the Eurorepar Car Service Business Development Manager will be responsible for growing the Vehicle Manufacturer’s network of dealers and independent garages across North England and Scotland, and to increase the aftermarket parts range sales through this network.      

 

As part of this role, the Eurorepar Car Service Business Development Manager will:

 

  • Identify, prospect and contact suitable franchise candidates within a given area.
  • Present the Eurorepar franchise membership programme to Senior Management in dealers and independent garages and explain the benefits of joining the programme.
  • Provide ongoing support to franchisees in order to grow their parts sales and purchase loyalty.
  • Liaise regularly with Head Office staff and project management to establish smooth on-going operations.
  • Support franchise member’s events, shows and marketing initiatives.
  • Induct and train franchisee members on the use of all ERCS systems & processes. Implement parts supply via the Hub network.
  • Support and coach franchisee staff in customer handling and sales techniques.
  • Implement and support National Programs and initiatives.
  • Implement workshop reporting process, analyze results and produce action plans as necessary.
  • Ensure minimum standards are adhered to for both customer service and physical standards.

 

About you

This is an excellent opportunity for an individual with great knowledge of parts distribution and service offerings, preferably gained at a management level. Our ideal Eurorepar Car Service Business Development Manager will have a good understanding of the independent franchise garage and franchise dealer operations process, as well as:

 

  • Previous target driven field sales experience ideally in the Motor Industry.
  • Ability to develop strong relationships from first contact right through to supporting the independent repairer in joining the franchise.
  • An extensive knowledge and experience of the independent franchise garage and franchise dealer operations process
  • Good knowledge of business composite data and the ability to analyse and identify issues.
  • Experience of aftersales process best practice implementation.
  • Excellent commercial awareness including working knowledge of budgets, KPIs, return on investment, marketing principles, training, coaching and strategic planning principles.
  • Strong influencing and negotiating skills and the ability to work within tight and demanding deadlines.
  • Capable of developing excellent operating relationships with Franchise Dealers and independent garages including Dealer Principals, Business Owners, Aftersales Directors, Managers, Frontline Staff and Technicians.
  • Ability to work on own initiative and as part of a team
  • Computer literate, in particular MS Office

 

 

What’s in it for you?

At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.

 

In joining MSX, you can enjoy:

 

  • Competitive salary and bonus scheme
  • Company Car/Car Allowance
  • Mobile Phone, Laptop
  • Other company benefits include: 25 days annual leave, company contributory pension plan, cash back health care scheme, life assurance, car salary exchange scheme, cycle to work scheme, exclusive discounts on everyday purchases as well as exclusive discounts on car purchases.
  • Potential to progress within the company, with global opportunities updated regularly.

 

Working pattern and location

  • 40 hours per week
  • Monday - Friday
  • North England and Scotland – Field based
  •  Availability to travel up to 80% of time (field based activities)

 

About MSX

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

 

  • Warranty & Technical
  • Parts & Service
  • Channel Management
  • Customer Engagement
  • Fleet & Mobility

 

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.

 

 

MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

 

 

 

For further information on this role please contact Roberta Soldati on RSoldati@msxi-euro.com