Title:  Business Development Manager - Southfield, MI

Title: Business Development Manager

Location: Southfield, MI, US

Job Type: Full-time with Benefits  

Who We Are

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

Would you like to work and grow in an industry that is rapidly evolving? MSX International, a prominent organization in the automotive sector, is investing in continued growth and is seeking a Business Development Manager for our North American operations.  

About The Role:             

Reporting to the VP of North American Sales, the Business Development Manager will be responsible for growing our exposure of all Value Stream offerings with new and existing clients.  Through market research, deep understanding of our value stream offerings, enacting connections between our value stream teams and sales teams, and through expanding connections, leads, and targets for our North American Sales leaders your work will expand our foothold and value to clients.  By working both in whitespace areas with existing clients and aiding in opening up new opportunities with new clients you will be critical to our success in North America. Your success will be directly tied to your growth KPIs within whitespace and greenspace areas of North American business.  If successful, you will be impacting North American operations by aiding the Sales organization in achieving or exceeding their annual objective and by aiding the Value Stream organizations in achieving or exceeding their annual objectives. 

Day to Day Responsibilities:       

• Define the business development strategy by OEM with each account Sales leader and each Value Stream. This will include white space analysis, competitor analysis, understanding growth potential, ensuring contacts (both within the business and purchasing) are known, identifying customer needs, and drafting/executing communications to increase leads, targets, and meetings 

• Building communications and marketing plans to enhance lead generation with Sales, Value Streams, and Marketing 

• Achieving Monthly/Annual KPIs around leads, targets, communications, meetings 

• Developing and implementing action plans to mitigate shortfalls where necessary 

• Managing and organizing presales and strategic sales including the delivery of presentations, participating in events, networking, strengthening relationships, and feeding the sales pipeline 

• Acting as a liaison between sales teams, support functions (Finance and HR), and delivery teams to encourage alignment and avoid a ‘siloed’ environment 

• Collaborating with the local Value Stream delivery teams to understand current activity statuses and customer needs, anticipate contract renewals, and proactively offer new solutions developed to Sales team 

• Cooperating with the Value Stream solutions team to drive the right mix of products and solutions and provide valuable feedback on market/region needs 

• Using the company CRM to ensure leads and targets are inputted for each Sales team leader by Value Stream and monitoring/pushing progress of inputs down the funnel to prospect and proposal stages   

• Ensuring good partnerships and collaboration and understanding with other markets activities to sell locally 

• Growing greenspace – NEW clients – leads, targets, and meetings 

About You:  

You have excellent knowledge in: 

• MS Office365 applications (PowerPoint, Word and Excel) 

• CRM tools and functionalities 

• Communications development 

• Presentation development 

We are looking for a team-oriented Manager who can foster trust amongst cross-functional team members. The successful candidate will be able to foster inclusion, involvement, and support from all cross-functional members required to accomplish goals. You are a convincing manager, providing honest, direct, and actionable solutions/next steps.  You will resolve challenges to get to progress. You aren’t afraid to make tough decisions when necessary and recommend best path forward – and be able to state why. You possess sharp business acumen, with knowledge in current and future policies, practices, and trends that have the potential to affect our organization. You know the competition and understand how a variety of strategies work in the marketplace. You are a master of negotiation and influence, able to reach mutually satisfactory agreements and take appropriate action. You can deal with ambiguity and manage change effectively. You’re decisive and aren’t afraid to act on knowledge and instinct when information is limited. A critical thinker, you are observant and analytical, able to interpret information quickly, evaluate its meaning and solve problems. Driven by results, you can be relied on to exceed objectives and pursue goals with energy and determination, even in the face of resistance or setbacks. You’re an excellent communicator, able to interact at Customer Executive level, and able to listen to others and understand their needs. You can convey information and ideas clearly through a variety of media. 
 

Experience and Qualifications: 

You are experienced/possess the following: 

• 5+ years experience (preferably in Automotive) in Aftersales, Sales, Marketing, and/or Operations.
• Minimum of BA degree.

• Maturity, decorum, and confidence.

• Analytical, presentation/communication development, and soft skills. 

• Knowledge, research, market trends development experience. 

• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

• Strategic and proactive sales.

• Thought leadership.

• Using CRM tools and reporting sales activities.
   

Languages: English (written and spoken) is mandatory. 

Qualifications: Preferably MBA or BBA 

Other:   You are open to travel and/or relocation as needed 

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law. 

Apply Now!!!

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