Customer Engagement (en_US)

Customer Engagement Careers

Transforming Customer Service, delivering customer experiences


Customer satisfaction is crucial to the success of any business. At MSX, the Customer Engagement team specialize in improving business processes for the automotive sector – including customer engagement before, during and after the point of sale.

Many global manufacturers trust us to provide vital customer service and after sales support, in some instances completely outsourcing this function to MSXI. Great products can only get you so far; as a part of this team you will collaborate with household names in the automotive sector. Your work will help bring their brands to life.

Customer satisfaction is crucial to the success of any business. At MSX, the Customer Engagement team specialize in improving business processes for the automotive sector – including customer engagement before, during and after the point of sale.

Many global manufacturers trust us to provide vital customer service and after sales support, in some instances completely outsourcing this function to MSXI. Great products can only get you so far; as a part of this team you will collaborate with household names in the automotive sector. Your work will help bring their brands to life.

  • Customer Engagement Careers

    Our Customer Engagement team provide innovative marketing strategies to household names in the Automotive sector. Spanning multiple channels and touch points, this area of our business brings together a diverse range of skill sets including Customer Journey Advisors, Mystery Shoppers, Dealer Process Improvement Consultants and Brand Standards Auditors. Whatever role you choose, we offer long term career progression and versatile career paths.

  • Why Work For Us?

    "I have already had the opportunity to work with MSX in two markets, EU and NA. I have witnessed a global strategic approach that molds to the local markets when it comes to looking for new opportunities to expand our business opportunities in unpredicted directions. Everyday I am given the space to interact and brainstorm with people from all over the world, peers to directors and VPs – which is what motivates me the most considering my ambition to keep learning and growing in my career path!"

    Marianna, Program Manager

  • Customer Engagement Leaders

    "I have been working for MSXI for the last 9 years and because of my role, I´ve had the opportunity to work and live in 3 different countries: Brazil, UK and Spain. That has helped me to expand my professional boundaries, learn more about other cultures and develop new and important skills. Being part of a global team is challenging and exciting at the same time. I may talk to my fellow colleagues in my home country, Brazil and in the next minute, talk to a customer in South Korea!"

    Luiz, European Training Practice Leader


     

 
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Customer Engagement Project Manager ESS, GB Feb 14, 2020
Serviceberater (m/w/d) als Servicekoordinator bei einem Automobilunternehmen in Dietzenbach Dietzenbach, DE Feb 13, 2020
Disponent (m/w/d) Fuhrpark bei einem Automobilunternehmen in Dietzenbach DE Feb 13, 2020
Instrutor de Treinamento
Instrutor de Treinamento São Caetano do Sul, SP, BR Feb 13, 2020
São Caetano do Sul, SP, BR Feb 13, 2020
Junior Business Management Consultant ZA Feb 12, 2020
Customer Service Advisor with Romanian
Customer Service Advisor with Romanian Budapest, BU, HU, 1135 Feb 8, 2020
Budapest, BU, HU, 1135 Feb 8, 2020
Customer Service Advisor with Slovakian, Czech and Hungarian HU Feb 7, 2020
Market Specialist
Market Specialist Fountain Valley, CA, US Feb 7, 2020
Fountain Valley, CA, US Feb 7, 2020
Sachbearbeiter Rechnungslegung (m/w/d) im Bereich Fuhrpark Dietzenbach, DE Feb 7, 2020
CRM Specialist (m/f/d)
CRM Specialist (m/f/d) Cologne, DE Feb 6, 2020
Cologne, DE Feb 6, 2020
Kaufmann/-frau als Trainings- und Seminarkoordinator im Bereich Automotive DE Jan 30, 2020
Bürokaufmann/ -frau als Kundenbetreuer bei einem Automobilhersteller im Großraum Frankfurt Flörsheim, DE Jan 25, 2020
Neolaureati in Economia
Neolaureati in Economia Roma, RM, IT, 00148 Jan 25, 2020
Roma, RM, IT, 00148 Jan 25, 2020
Bürokaufmann/ -frau als Kundenbetreuer (m/w/d) bei einem Automobilhersteller in Dietzenbach Dietzenbach, DE Jan 24, 2020
Automobilkaufmann/-frau in der Händlerbetreuung bei einem Automobilhersteller DE Jan 22, 2020
Polish Programme Manager
Polish Programme Manager Warwick, WAR, GB Jan 21, 2020
Warwick, WAR, GB Jan 21, 2020