Customer Engagement (en_US)

Customer Engagement Careers

Transforming Customer Service, delivering customer experiences


Customer satisfaction is crucial to the success of any business.
At MSX, the Customer Engagement team specialize in improving business processes for the automotive sector – including customer engagement before, during and after the point of sale.

Many global manufacturers trust us to provide vital customer service and after sales support, in some instances completely outsourcing this function to MSXI. Great products can only get you so far; as a part of this team you will collaborate with household names in the automotive sector. Your work will help bring their brands to life.


  • Customer Engagement Careers

    Our Customer Engagement team provide innovative marketing strategies to household names in the Automotive sector. Spanning multiple channels and touch points, this area of our business brings together a diverse range of skill sets including Customer Journey Advisors, Mystery Shoppers, Dealer Process Improvement Consultants and Brand Standards Auditors. Whatever role you choose, we offer long term career progression and versatile career paths.

  • Why Work For Us?

    I have already had the opportunity to work with MSXI in two markets, EU and NA. I have witnessed a global strategic approach that molds to the local markets when it comes to looking for new opportunities to expand our business opportunities in unpredicted directions. Everyday I am given the space to interact and brainstorm with people from all over the world – from peers to directors and VPs – which is what motivates me the most considering my ambition to keep learning and growing in my career path!  Marianna, Program Manager.

  • Customer Engagement Leaders

    I have been working for MSXI for the last 9 years and because of my role, I´ve had the opportunity to work and live in 3 different countries: Brazil, UK and Spain. That has helped me to expand my professional boundaries, learn more about other cultures and develop new and important skills. Being part of a global team is challenging and exciting at the same time. I may talk to my fellow colleagues in my home country, Brazil and in the next minute, talk to a customer in South Korea!  Luiz, European Training Practice Leader


     

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Bürokaufmann/ -frau im Front Office bei einem Automobilhersteller in Dietzenbach Dietzenbach, DE Nov 12, 2019
Service Quality Specialist and Trainer
Service Quality Specialist and Trainer HU Nov 12, 2019 0.00 mi
HU Nov 12, 2019
Customer Service Advisor with Slovakian, Czech and Hungarian HU Nov 12, 2019
(Junior-) Automobilverkäufer (m/w/d) im User Support
(Junior-) Automobilverkäufer (m/w/d) im User Support Großraum Frankfurt am Main, HE, DE Nov 7, 2019 0.00 mi
Großraum Frankfurt am Main, HE, DE Nov 7, 2019
Select Dealer Region Specialist
Select Dealer Region Specialist Fountain Valley, CA, US Nov 4, 2019 0.00 mi
Fountain Valley, CA, US Nov 4, 2019
Select Dealer Region Specialist
Select Dealer Region Specialist US Nov 4, 2019 0.00 mi
US Nov 4, 2019
Select Dealer Region Specialist
Select Dealer Region Specialist Fountain Valley, CA, US Nov 4, 2019 0.00 mi
Fountain Valley, CA, US Nov 4, 2019
Select Dealer Region Specialist
Select Dealer Region Specialist Fountain Valley, CA, US Nov 1, 2019 0.00 mi
Fountain Valley, CA, US Nov 1, 2019
Select Dealer Region Specialist
Select Dealer Region Specialist Fountain Valley, CA, US Nov 1, 2019 0.00 mi
Fountain Valley, CA, US Nov 1, 2019
Select Dealer Region Specialist
Select Dealer Region Specialist Fountain Valley, CA, US Nov 1, 2019 0.00 mi
Fountain Valley, CA, US Nov 1, 2019
Neolaureati in Economia
Neolaureati in Economia Roma, RM, IT, 00148 Oct 30, 2019 0.00 mi
Roma, RM, IT, 00148 Oct 30, 2019
Select Dealer Region Specialist
Select Dealer Region Specialist Fountain Valley, CA, US Oct 25, 2019 0.00 mi
Fountain Valley, CA, US Oct 25, 2019
Select Dealer Region Program Manager
Select Dealer Region Program Manager Fountain Valley, CA, US Oct 25, 2019 0.00 mi
Fountain Valley, CA, US Oct 25, 2019
Senior Select Dealer Region Specialist
Senior Select Dealer Region Specialist Fountain Valley, CA, US Oct 25, 2019 0.00 mi
Fountain Valley, CA, US Oct 25, 2019
Customer Service Advisor with Romanian
Customer Service Advisor with Romanian Budapest, BU, HU, 1135 Oct 15, 2019 0.00 mi
Budapest, BU, HU, 1135 Oct 15, 2019